Responsible Gaming

Gamble for entertainment

Gambling involves risk, and outcomes are determined by chance. There is no guaranteed strategy, system or pattern that can make a game consistently profitable. A win does not mean that another win is due, and a loss does not make a win more likely. Every bet should be treated as a separate decision with a possible financial loss.

Only gamble with money that you can afford to lose after your essential costs and financial commitments have been covered. Gambling should never come before rent, mortgage payments, bills, food, education, healthcare or other important expenses. It should also not be funded with borrowed money, credit intended for essential spending or money set aside for someone else.

Helpful habits

• Decide how much time and money you are comfortable spending before you start.
• Keep gambling separate from your everyday spending and household budget.
• Take regular breaks and avoid playing for longer than planned.
• Do not gamble when you are upset, stressed, tired, intoxicated or trying to escape a problem.
• Accept losses as part of gambling and never chase them with larger or more frequent bets.
• Do not rely on gambling to earn income, pay debts or improve your financial position.
• Avoid placing bets for other people or allowing another person to use your account.
• Keep your account details and payment information secure.

Before playing, consider whether gambling fits your current circumstances. A personal spending limit is most useful when it is set before you feel excited, frustrated or determined to recover a loss. If you find it difficult to follow your own limits, stop gambling and consider using stronger account controls or support options.

Recognising when gambling may be causing harm

Problem gambling can develop gradually. It does not always involve large bets or constant play, and a person may not recognise the impact until gambling has affected their finances, relationships, work, study or wellbeing. Paying attention to changes in your behaviour can help you act early.

Possible warning signs

• Spending more time or money gambling than you originally intended.
• Increasing bet sizes to achieve the same excitement or to recover previous losses.
• Returning to gambling soon after a loss because you believe a win will fix the situation.
• Borrowing money, selling possessions or using essential funds to continue gambling.
• Hiding or minimising your gambling from family, friends or other people you trust.
• Feeling restless, irritable or anxious when you try to cut back or stop.
• Thinking about gambling when you are working, studying, caring for others or taking part in everyday activities.
• Missing payments, neglecting responsibilities or experiencing financial pressure because of gambling.
• Arguing with people close to you about your gambling or withdrawing from them.
• Feeling shame, guilt, hopelessness or distress after gambling.
• Trying to stop or reduce gambling but finding that you cannot maintain the change.
• Using gambling to cope with stress, loneliness, sadness, anger or other difficult feelings.

One warning sign can be enough reason to take a break and review your habits. You do not need to wait for a serious financial or personal crisis before asking for help. Speaking with someone early can make it easier to understand what is happening and choose practical next steps.

If you are concerned about someone else

If a family member, friend or colleague may be experiencing gambling harm, approach the subject calmly and without judgement. Focus on what you have observed and how the behaviour may be affecting them. Avoid lending money to cover gambling losses or taking responsibility for debts without professional advice. Encourage the person to use available gambling support services and to consider account limits, a break or self-exclusion.

Account controls and taking a break

Wolfy Casino may provide account tools designed to help you manage your gambling. Depending on the account, product and applicable requirements, these tools can include deposit limits, spending or loss limits, wagering limits, session reminders, time limits, cooling-off periods and account closure or self-exclusion. The controls available to you, how they operate and whether they can be changed may depend on the relevant rules and site processes.

Setting a limit

Set a limit before you begin gambling and choose an amount that will not affect your essential living costs. A limit should be realistic, personal and based on your overall financial position. It should not be increased simply because you have lost money or because you want to continue playing. Once a limit is reached, treat it as a clear signal to stop.

Taking a break

A short break can help you review your habits and remove the pressure to make another bet. During a break, avoid opening other gambling accounts, asking another person to place bets for you or using different payment methods to continue playing. Consider removing gambling applications, blocking promotional messages and spending time on other activities that support your wellbeing.

Self-exclusion and account closure

If you want to stop gambling for a longer period, you can consider self-exclusion or account closure through the options available on the site. Self-exclusion is a serious commitment to stop using gambling services for the selected period or under the selected arrangement. Read the applicable information carefully before confirming your request, as restrictions may apply to access, deposits, bets, withdrawals and attempts to open or use another account.

If you request a limit, break, self-exclusion or closure, do not continue gambling while the request is being considered. Where you need help with an account control, use the support channel or account function made available on the website. We will handle requests in line with applicable requirements and our operating procedures. We cannot guarantee that a player will recover money already lost through gambling.

Support, age requirements and safer play

Getting support

If gambling is affecting your finances, relationships, work, study or mental health, consider speaking with a qualified gambling counsellor or a recognised support service in Australia. Support may be available for people who gamble as well as for family members and friends affected by another person's gambling. A counsellor can help you make a plan, understand triggers, manage urges and address financial or emotional concerns.

You can also speak with a trusted person, such as a family member, friend, doctor or health professional. Be open about the amount of time and money involved so that they can provide practical support. If you feel overwhelmed, unsafe or at immediate risk of harm, seek urgent assistance through appropriate local emergency or health services.

Protecting young people

Gambling is not suitable for children or young people. You must meet the minimum legal age and any other eligibility requirements that apply where you live before using an online gambling service. Do not allow anyone under the legal age to access your account, use your device for gambling or view your payment information.

• Keep your password private and use a strong, unique password.
• Log out when you finish using your account, especially on shared devices.
• Use device, browser or network controls to restrict access to gambling websites where appropriate.
• Do not save payment details on a shared device.
• Contact site support promptly if you believe another person has accessed your account.

Your responsibility

You are responsible for making informed decisions about whether and how you gamble. Read the relevant account information and rules before using a gambling service, understand the possible financial loss and monitor your own behaviour. Wolfy Casino encourages safer play, but no tool can replace personal awareness or professional support when gambling has become difficult to control.

If gambling is no longer enjoyable, stop and ask for help. Taking action early, setting firm boundaries and using available support can help protect your money, relationships and wellbeing.